Even a minor fender bender or tiny kitchen fire can be an emotional experience, but your claims process shouldn’t be. Use our helpful claim tips to make your claims process as smooth as possible. Then use the information below to find the contact numbers and online claim forms for your carrier.
Claim Information
Our carriers all have 24 Hour claims assistance standing by ready to speak with you. If you have your auto insurance card handy (we recommend keeping a copy in both your wallet and your car) it will have all the important contact numbers, as well as your policy number.
- Make sure everyone is ok and call 911 if necessary
- Remain calm, if another driver is involved don’t argue with them
- Move your vehicle out of harm’s way
- Contact police to file a report (in Tallahassee 850-891-4375)
- If someone else is involved, exchange information, including:
- Name, address and contact information
- License number
- Insurance information
- Witness information
- Use the Contact Numbers listed below to file a claim with your carrier
If your home has suffered damage due to a fire or storm, or someone has suffered a serious injury on your property it is important to promptly file a claim with your carrier.
- Make sure everyone is ok and call 911 if necessary
- Document all damages with photos
- Find the contact number for your carrier from the list below and contact them as soon as it is safe
- Keep a record of your conversations with claims department. Jot down names, times, and numbers
- Request the direct contact number for your assigned claims adjustor
- Repair any damages that pose an imminent danger or risk, but wait for adjustor if possible
- If making repairs, keep all receipts, invoices, etc.
- Meet with adjustor to review damages
